Products are shipped using reliable third-party logistics providers. While we strive to provide accurate shipping timelines, all delivery dates are estimates and may be subject to delay due to unforeseen circumstances. We cannot be held liable for shipping delays outside our control, including customs clearance or courier disruptions.
We aim for customer satisfaction and may honor return or refund requests in accordance with applicable law and our internal policies.  Unless otherwise required by law, all sales are final. For defective items covered under warranty, a return or exchange may be offered subject to verification and within the warranty period.
We Use the Hesai JT128, 905nm LiDAR, which operates at a 905nm wavelength and is intended for short-range detection up to 30 meters. This wavelength is widely used in service robots, vacuums, and industrial automation due to its proven safety and reliability. All commercial LiDARs, including ours, are certified as “CLASS 1 EYE-SAFE” under IEC 60825-1 standards. This means the product does not pose a hazard to the human eye or skin during normal use. In contrast, 1550nm LiDARs—used in long-range or autonomous vehicle systems—can operate at higher power levels and may present risks if not properly controlled. The 905nm class operates under stricter power limits, making it better suited for safe, general-purpose robotics.
Our products include built-in LiDAR and camera sensors. MOVIN DOES NOT STORE, TRANSMIT, OR UPLOAD ANY VIDEO OR SENSOR DATA TO ITS SERVERS. All visual and depth data remain solely on your local device or secure environment. Users retain full control of their data. MOVIN is committed to safeguarding your privacy and complying with applicable laws.